Your loan profits will be credited immediately to your payroll account and you’ll get an SMS alert from 2346.
Can I be charged for my SMS demands? All SMS needs and verification with proper format are COMPLIMENTARY for world and Smart.
What goes on if we sent an incorrect syntax, am I going to nevertheless be charged? Yes. All SMS with wrong format or from mobile figures which were maybe not signed up for the scheduled system are charged P2.50 per text, for world, Smart and Sun customers.
Exactly just How am I going to understand if my SMS availment is authorized? After giving an SMS availment demand, you are going to get an answer from 2346 approval that is indicating of demand.
Are there any instances when SMS availments had been disapproved? Yes. SMS will likely to be rejected or disapproved if:
- Cellphone quantity is certainly not registered
- SMS structure is wrong
- Business contract is ended
- Required quantity exceeded limitation towards the consumer
- Consumer comes with a current loan availment
- With space in Salary Credits within six months
- Client has resigned through the business
Which are the reminders that i must bear in mind to make sure that my availment shall achieve success? Please make certain that the after things are followed properly:
- Text the perfect initial keyword: SBCSALAD space AMOUNT space # OF DEDUCTIONS
- Text the keyword that is correct agreement/approval:SBCSALAD CONSENT
- Forward message to 2346.
- Utilize the mobile quantity that is signed up for SALAD.
- Ensure the number that is mobile a regular load with a minimum of P2.50.
We delivered my SMS syntax demand precisely but failed to get any answer. Just Exactly What should I do? You may phone our customer support Hotline at 8887-9188 or e-mail email protected for further help.
Report the incident:
- Keyword sent
- Date of SMS
- Period of SMS
- Cellphone Quantity
- Or merely simply give you the screenshot of this message
Obtain modification of mobile quantity signed up for SALAD, please phone customer care Hotline at 8887-9188. Allow 3 banking times to process your demand.
Just exactly What I still avail of SALAD if I lose my mobile number, can? Yes. Merely ask for an alteration of the mobile quantity through our customer care Hotline at 8887-9188. Please enable 3 banking times to process your demand
Exactly exactly What I use both to avail of SALAD if I have 2 mobile numbers, can? No. Our SALAD system will simply connect you to definitely one (1) mobile quantity
If my ATM card gets stolen or lost, may I still avail of SALAD? Yes. Also with no ATM Card, your authorized SALAD availment will nevertheless be credited to your payroll account. Nonetheless, we urgently encourage one to go to the SBC Branch nearest both you and ask for an ATM Card substitution to permit you instant usage of the funds.
What goes on if my wage is inadequate to pay for for my amortization? The payment will be considered вЂњMissedвЂќ amortization if your salary is insufficient for the amortization amount. This is deducted from the payroll that is next in addition to the quantity due for the current cut-off PLUS an extra вЂњlate payment costвЂќ amounting to P125 per missed re re payment within the length for the loan. A fixed fee of P250 will apply per month after loan maturity.
We missed my amortization last payroll, can I spend within the countertop? Yes. You may make a non-prescription (OTC) re payment in just about any safety Bank Branch nearest you. Kindly be sure to do the immediate following:
- Utilize the BILLS PAYMENT slip
- Indicate re re payment is for SALAD
- Indicate your month-to-month amortization plus penalty
- Indicate your enrolled number that is mobile
In the event of standard, a text will likely be delivered to you for reminder.
Do we get a discount or perhaps a waiver of fees if we missed my loan re payment? No. Our belated re re payment fees are fixed.
Exactly exactly just How can I understand if We have missed re payments? Our SBC Collections Team will coordinate with you via phone, SMS, Letter and E-mail or during your HR agent.
Am I going to manage to see my SALAD deductions within my payroll account? Yes. SALAD deductions is visible in the payroll account. Though it’s not mirrored regarding the clientвЂ™s spend slide because the re re payment technique is via Automatic Debit Arrangement (ADA) from payroll credits.
exactly What I terminate my Salary Advance if I have the money to pay-off my loan, can? No. Pre-termination just isn’t permitted under Salary Advance.
We currently paid 50% of my loan, could I straight away re-avail Salary Advance? No. Re-availment is permitted upon complete re re re payment of current loan.
We paid 100% of my loan, whenever may I re-avail? Please enable three (3) banking times after your final re re payment date that is due re-availing SALAD.
How can I deactivate my Salary Advance? Fill-out the Letter of Intent to Deactivate SALAD Enrolment. View here to install the letter, fill out of the details, and deliver to email protected . Processing time is 1 day that is working.
How to re-avail? Re-availment procedure is comparable due to the fact procedure for your first Availment. You can just text:
SBCSALAD space AMOUNT space # OF DEDUCTIONS to 2346 and stick to the succeeding SMS guidelines.
Where could I phone if i do want to ask questions that are further Salary Advance? You might phone our customer care Hotline at 8887-9188 or e-mail email protected for further help. Please make sure that you have the details that are following hand:
- Payroll account quantity
- Mobile phone quantity signed up for Salary Advance
- Description of complaint or issue